Privacy Policy

Slow Perfume ("we", "us") respects your privacy. This policy explains what we collect, why we collect it, and the choices you have. It applies to purchases, browsing, and account activity on this site.

Information we collect

• Account details — name, email, hashed password.
• Order details — shipping address, phone, items purchased, payment status.
• Usage data — pages viewed, device and browser type, referring source.
• Communications — messages you send us through support or the contact form.

How we use it

• Fulfilling and shipping orders.
• Responding to support requests.
• Improving the shop and preventing fraud.
• Sending transactional email (order confirmations, shipping updates).
• With separate opt-in, sending occasional dispatches about new blends.

Sharing

We share only what is necessary with processors that help us run the shop — payment providers, shipping carriers, email infrastructure. We do not sell personal data.

Your rights

Under India's DPDP Act and (where applicable) the GDPR, you can request access, correction, portability, or deletion of your data. Write to privacy@slowperfume.com and we will respond within 30 days.

Cookies

We use a minimum of strictly necessary cookies (login, cart). Analytics and marketing cookies are set only after you consent through the banner shown on your first visit. You can revisit your choice from the footer at any time.

Retention

We keep order records for the period required by tax and consumer protection law (typically 7 years). Account data is kept until you ask us to delete it.

Contact

For privacy questions: privacy@slowperfume.com.